Effective Date: 08/04/2025

Retail Labs Teknoloji A.Ş. / Retail Labs Technology Ltd ("Retail Labs," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal data in connection with our AI-powered SaaS platform for virtual fashion photoshoots, our websites, and related services (the "Service").

Our platform is designed for businesses and professionals in the fashion industry. We do not knowingly collect personal data from individuals for personal, household, or family use.

1. Personal Data We Collect

We collect personal data from users directly and through automated means:

Information You Provide:

• Contact details: name, email address, phone number, company name

• Account details: username, password

• Style and upload data: product visuals, clothing metadata

• Payment data (processed by secure third-party processors)

Information We Automatically Collect:

• Device information: IP address, browser, operating system, device type

• Usage data: session duration, click paths, pages viewed

• Location data (approximate)

Information from Third Parties:

• Lead enrichment tools

• Advertising and analytics platforms

2. How We Use Your Personal Data

We process your data to:

• Provide and maintain the Service

• Respond to your inquiries and support requests

• Improve user experience and platform functionality

• Personalize content and recommendations

• Send marketing and transactional communications

• Analyze usage for service improvements

• Ensure platform security and compliance

3. Cookies and Tracking Technologies

We use cookies and similar technologies for:

• Session management

• Analytics

• Advertising

• Functionality preferences

Users may manage cookies through their browser settings. Blocking cookies may affect functionality.

4. Sharing of Personal Data

We may share your personal data with:

• Service providers (e.g., hosting, analytics, marketing)

• Payment processors

• Advertising platforms for retargeting campaigns

• Professional advisors (e.g., legal, accounting)

• Government or regulatory bodies if required by law

We do not sell or rent personal data.

5. International Data Transfers

Retail Labs operates in Turkey / United Kingdom and may process or store data in other jurisdictions where data protection laws may differ. We ensure adequate safeguards for such transfers.

6. Data Security

We implement appropriate technical and organizational measures to protect personal data. However, no system is 100% secure.

7. Your Rights

Under Turkey’s KVKK / United Kingdom's GDPR and other applicable data protection laws, you may:

• Request access, correction, or deletion of your data

• Object to or restrict processing

• Withdraw consent at any time

Please contact us at contact@retaillabs.ai for any privacy-related requests.

8. Retention

We retain data only as long as necessary for the purposes stated or as required by law.

9. Children's Privacy

The Service is not intended for children under 13. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy. If material changes are made, we will notify users via email or platform notice.

Contact Us Retail Labs Teknoloji A.Ş.
Maslak Mah. Taşyoncası Sk. Maslak 1453 Sitesi No: 1G İç Kapı No: B1 Sarıyer / İstanbul, Turkey

Retail Labs Technology Ltd
128 City Road
London
EC1V 2NX
Company Number: 16390886
United Kingdom

Email: contact@retaillabs.ai
Website: retaillabs.ai